At Jolicity, we're committed to creating a safe and secure environment for all our users. Learn about our safety measures and how to protect yourself.
All craftworkers undergo thorough background checks, ID verification, and skills assessment before joining our platform.
Track your craftworker's location and estimated arrival time. Share booking details with trusted contacts for added security.
All payments are processed through encrypted, PCI-compliant systems. Your financial information is never stored on our servers.
Our comprehensive rating and review system helps you make informed decisions based on other customers' experiences.
Our dedicated safety team monitors all activities and provides immediate assistance when needed.
Quick access to emergency contacts and immediate escalation procedures for urgent safety concerns.
Our rigorous verification process ensures that only qualified and trustworthy craftworkers join our platform. Every craftworker must complete:
Customer satisfaction rate with verified craftworkers
Safety monitoring and support
If you feel unsafe or encounter an emergency situation, follow these steps immediately:
Tap the emergency button in the app to immediately alert our safety team
Call local emergency services (199 for Police, 199 for Emergency) if immediate danger
Take photos, screenshots, and notes about the incident for investigation
Work with our safety team to resolve the issue and prevent future occurrences
Our dedicated safety team is available 24/7 to address any concerns or incidents. Don't hesitate to reach out if you need assistance.